PRIVACY POLICY

Introduction

Synergy Ace Solutions Pvt. Ltd. built the SASAPA app as a Free app. This SERVICE is provided by Synergy Ace Solutions Pvt. Ltd. at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at SASAPA unless otherwise defined in this Privacy Policy.

Purpose

Synergy Ace Solutions Pvt. Ltd is committed to protecting any personal information that we may receive while you access our mobile application. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details. 'You' shall mean You, the User of Application and ‘Yourself’ interpreted accordingly. 'We' / 'Us' means Synergy Ace Solutions Pvt. Ltd and 'Our' interpreted accordingly. 'Users' means the Users of the application collectively and/or individually as the context allows.

Eligibility

The Mobile application is intended for all persons who are registered user for all relevant purposes.

Information Collection and Use

We receive both information that is directly provided to Us, such as personal information You provide when You register and visit mobile application, and information that is passively or automatically collected from You, such as information collected from device You used to access Services. In this Privacy Policy, we refer to all this as the ‘User Information’. To explain further,

  • Information You Provide To Us. There are portions of Application where We may need to collect personal information from You for a specific purpose. For e.g. You can register, apply for services, seek out enabler connects. In the course of these various offerings, We often seek to collect from You various forms of information, such as: name,photo, address, e-mail address, telephone number, fax number and business details. At some instances, You may also be able to submit Information about your daily activity plan.
  • Information That is Automatically Collected. In general, You can visit this application without telling Us who You are or revealing any information about Yourself. We, and Our third party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about You, Your computer or other device used to access Our application. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser You are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system You are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings,, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements You have accessed, seen, forwarded and/or clicked on. Please see our Section titled Cookies, for more information about how the foregoing Information may be collected and used.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

How we may use the information

By entering Your User Information, You accept that We may retain Your User Information and that it may be held by Us or any Partners that processes it on Our behalf. We, along with Our Partners, shall be entitled to Use Your User Information for the following purposes:

  • Provide and communicate with You about feedback, follow up on programs you’ve applied for or queries submitted to the team
  • Fulfill your requests regarding the services, including without limitation respond to your inquiries, communicate with You about our products or services that We believe may be of interest to you
  • Enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our Services, and/or for the purposes for which you provided the Information,
  • Provide technical support for the application or in connection with Our services and Offerings,
  • Prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through Our application or Services,
  • Protect the safety of our other subscribers or Users,
  • Perform analysis regarding how you use the Services or any part thereof such market research, including statistical analysis of User behaviour which We may disclose to third parties in depersonalised, aggregated form.
  • In order to enable Us to comply with any requirements imposed on Us by law.
  • In order to send You periodic communications (this may include e-mail), about features, products and services, events and special offers. Such communications from Us may include promotion of programs being organized by third parties on our application.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Sensitive permissions

Geo-Location Information
We may request access or permission to and track location-based information from your mobile device either continuously or while you are using the Application, to provide location-based services.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,network] and other features.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

Security is very important to Us. All security procedures are in place to protect the confidentiality, integrity and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access.

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.

This Application will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This application also reveals personal data/information uploaded by you in connection with any lawful process. While this application will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this application cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this application. Therefore, your posting of personal data/ information on this application constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this application due to any misuse of your information.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Information Sharing and disclosures

We may disclose the User Information as follows:

    To service providers or Partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
  • conduct research and analytics.
  • create content.
  • provide customer, technical or operational support.
  • conduct or support marketing (such as email or advertising platforms).
  • fulfill orders and user requests.
  • host our Services, forums and online communities.
  • administer the application.
  • maintain databases.
  • otherwise support our Services.

Any answers submitted by you for a specific program or innovation challenge will be shared with the partners who are a part of that specific Innovation Hunt. In response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request. With third parties in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Application, or violations of our policies, the law or our Terms of Use, to verify or enforce compliance with the policies governing our application.

We may share the User Information with Our affiliates or group companies, so they can provide, improve and communicate with You about their own, or their marketing partners’ products and services.

We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.

Disclosure to Third Parties

In the event of full or partial merger with, or acquisition of all or part of Synergy Ace Solutions Pvt. Ltd , we may transfer your Personal Data to a Third Party. In such event, Synergy Ace Solutions Pvt. Ltd shall impose this Third Party to use any Personal Data strictly consistent with this Privacy Policy.

Other than as set out in this Privacy Policy, we shall not sell or otherwise disclose your Personal Data to Third Parties without obtaining your prior explicit consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

We may also share Personal Data with Third Party service providers who help us to provide, understand, commercialize and improve our Products. We do not authorize these Third Party service providers to use or disclose your Personal Data except as strictly necessary to perform any services under our supervision or to comply with applicable legislation. We seek to provide any such Third Party service provider with only the Personal Data they need to perform their specific function.

In any event, such Third Party service providers shall be obliged to treat your Personal Data in accordance with this Privacy Policy. However, Synergy Ace Solutions Pvt. Ltd cannot be held liable for any damages, whether direct or indirect, that may result from the misuse of your Personal Data by such Third Party service providers.

Links to Other Sites

Our application may contain links to or integrations with other services and platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Acceptance of the Policy:

By visiting our application, signing up or logging into the application, uploading information on our application; you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, do not use our application and services or provide here any of your personal data.

Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

Governing law and jurisdiction

This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, they may do so by using the courts of law in Mumbai.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@synergyace.com.